Our core values and processes
"One of Bureau Veritas Certification's core values and also a key element to our Code of Ethics, is impartiality. It is therefore essential for Bureau Veritas Certification to manage any potential conflict of interest to safeguard the impartiality of Bureau Veritas Certification audit and certifications services rendered.
This is in order to protect Bureau Veritas Certification objectivity and brand, ensure customer satisfaction and comply with the rules of accreditation and regulatory bodies.
Bureau Veritas Certification has defined and maintains a strict impartiality policy and monitors this closely through both internal and external impartiality committees established worldwide."
Andrew Kirkby, Senior Vice President – Certification Business Line
Our Certification Process
Bureau Veritas has designed global processes for certifications that are in line with professional standards and international rules.
Upon contacting Bureau Veritas Certification, clients learn about the main steps and processes associated with our certifications, as well as their rights and obligations when applying for management systems certifications.
Bureau Veritas Certification makes this information publicly available for interested parties in countries where we operate.
Bureau Veritas Certification has certified more than 80,000 companies. To learn if a company is certified by Bureau Veritas Certification, or to know more about the status of a certified company, please contact the local Bureau Veritas Certification office in the country where the company in question is operating.
You may also contact our corporate team directly.
At Bureau Veritas Certification, the needs and requirements of our clients, as well as of any interested party, remains our top priority.
Any dissatisfaction concerning a certified client or the certification body is treated with the utmost seriousness and is responded to promptly. If you wish, you could issue a complaint online.